For service providers
Your
whole
office.
Finally
under
control.
Stop juggling renewals, chats and spreadsheets. Design each service once, run every client’s government work against the clock, and always know exactly where things stand — so nothing slips, and no one has to ask.
First, the idea
A service isn’t just a name and a price.
It’s a workflow of small, accountable steps — each one knowing who acts, how long it has, what it needs, and what it leaves behind. Build it that way once, and it runs itself for every client.
The workflow studio
Every service your firm sells — drawn as steps.
Build from a living library of steps
Forms, document requests, payments, signatures, manual tasks. Need a step that doesn’t exist yet? Author it inline — it lands on the canvas as a draft.
Price by entity, decide as you go
Rules add the LLC or joint-stock fee automatically. The judgment calls become price decisions that hold the order until someone applies or skips them.
Publish only when it’s ready
Draft steps block publishing until they’re done. Version one goes live for every client at once — clone it when regulations change.
The commercial engine
From workflow to a service you can sell — in four moves.
Bind a workflow
The service inherits its steps, its audience, and whether it needs a company, straight from the workflow.
Name it in both languages
Arabic and English identity, side by side. Clients see whichever they live in.
Price it precisely
A base price plus the variation rules. Clients always see the computed total with its breakdown, never a surprise.
Gate it, then go sell
Attach eligibility checks, publish, and wrap it into subscription packages with quotas, credit pools, and coupons.
The execution cockpit
Run your whole day from one queue — against the clock.
Orders arrive ready to work
Eligibility has already gated them. Ownership lands with the right account manager or team, SLA clocks already running.
Decisions happen in the flow
Apply or skip price decisions, verify payment proofs from one inbox, dispatch signatures. No side channels.
Proof lands by itself
Invoices issue on verification. Every action appends to the audit. The client leaves a rating you can show.
Finance
Every riyal is accounted for — and verified before it counts.
Branch cash, bank transfers, e‑wallets and online providers. Nothing counts until someone on your team verifies it — and then the invoice writes itself.
Recurring revenue
Turn one‑off orders into a book of business that grows.
Quotations, for deals that don’t fit the catalog
Draft a bespoke proposal. The client accepts and pays from their app, and the subscription provisions itself. Nothing re‑keyed, nothing forgotten.
Packages turn services into plans
Quotas for countable work, credit pools for everything else, coupons on top. You decide which companies see which package.
Subscriptions you can actually see
Live usage on both sides, renewal dates, grace periods, and offline payments verified like every other riyal, invoice included.
Documents
Your documents warn you before the government does.
Every record knows its type, its validity, who it belongs to, and what should happen before its time runs out — so a deadline never catches you off guard.
Types define the validity; every record inherits the clock.
Clients & access
Every client connected. Every employee scoped.
One link connects a company
Share it or print the QR. The company connects from the free app; every shared order, document and invoice goes live on both sides.
Roles reshape the whole desktop
Permission groups don’t hide buttons, they reshape the shell. Pick a persona:
Sees everything, approves anything, and owns the audit.
Their companies, their orders, their clients. Nothing else exists.
Their team’s queue, workload and assignments, by position, not by role.
Wallets, the verification inbox, and invoices. Operations stays out of reach.
Trusted devices, visible sessions
Every login is a device you can see, new ones wait for approval, phones unlock with a fingerprint, and the history lands in the audit.
Analytics
Know exactly how your firm is doing — at a glance.
Every number that matters, live and in both languages — no exports, no spreadsheets, no waiting on someone to pull a report.
The edges
Every step maps to a real platform.
Workflows speak the Kingdom’s language: Qiwa, GOSI, Muqeem, ZATCA and the rest. What can’t be automated becomes a structured manual task with an SLA, never a sticky note.
…and the rest of the 15+ platforms your workflows touch.
$ curl business.shrkity.com/api/v1/orders/383 { "service": "iqama_renewal", "status": "in_progress", "step": "renew_on_muqeem", "sla": { "remaining_h": 14, "on_track": true }, "total": { "amount": 750, "currency": "SAR" } }
Everything else
And the rest of the desktop.
Step definitions & versions
A reusable library with drafts, publishing, and inline authoring from the builder.
Eligibility checks
Manual and platform checks that gate orders before a single step opens.
Signatures & documents
Sequential signing with a rolling document; document types with expiry tracking.
Companies & employees
Client companies with rosters, worker documents, and per‑company scoping for AMs.
Messages with context
One thread per company; orders, workers and documents drop in as live cards.
Teams & assignments
Teams, positions and drawers for membership; companies and clients assigned in plain sight.
Quotations
Bespoke proposals a client accepts and pays, provisioning a subscription automatically.
Immutable audit
Append‑only history on orders, payments, steps and permissions, client‑visible where right.
Developer API
REST + JSON, scoped keys, idempotent retries, full reference for your own integrations.
For service providers
See what your office feels like with everything under control.
A walkthrough with your own services, in Arabic or English — bring your messiest workflow and watch it calm down.